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thank you to the day surgery team

Story from nhs.uk

"thank you to the day surgery team"

About: The Princess Royal Hospital (Telford)

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my husband is recovering at home tonight after day surgery. The problem was spotted by the Shrewsbury/Telford specialists where other hospitals missed it, and we have high hopes of today's treatment.

the surgeon took time to explain what would happen and what had happened, the nursing staff were efficient, thorough, kind and friendly, and the ward clean, tidy and well-run. Everyone kept us informed which was much appreciated.

Day surgery clearly has a high turnover of patients, but there is no 'production line' feeling.

thank you to all.

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Responses

Response from Patient Services Officer, Shrewsbury and Telford Hospital NHS Trust 10 years ago
Shrewsbury and Telford Hospital NHS Trust

Submitted on 17/05/2013 at 11:51
Published on Care Opinion at 12:01

Thank you for taking time to provide feedback about your care and treatment at The Shrewsbury and Telford Hospital.

Your kind comments have been sent to the Clinical Manager for the Day Surgery Unit, this will then be shared with staff involved.

Thank you once again for taking the time and trouble to provide feedback via the Patient Opinion website.

Patient Experience Team.

Response from The Princess Royal Hospital 10 years ago
The Princess Royal Hospital

Submitted on 26/10/2013 at 11:37
Published on nhs.uk on 27/10/2013 at 03:00

Thank you so much for taking the trouble to share this. I hope that that procedure has indeed given him the outcomes you expect.

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