"I was in yesterday for a laparoscopy ..."

About: Crawley Hospital

(as the patient),

What I liked

I was in yesterday for a laparoscopy and Hysteroscopy under general anaesthetic. I checked in at 7.45am and went into theatre for 10.30am. All the nurses were brilliant. Albeit you get one nurse assigned to you, they all work as a team. I was interviewed by the nurse, one of the surgeons, the aneasthetic doc and the person who wheels you up to the theatre. I felt much looked after. I was asked if I wanted a hot drink (tea or coffee) and a sandwich after my op. The nurses were very thorough. The ward was clean and tidy. What was really nice was that your partner can hang around until you are discharged. I got discharged at about 2.30pm. The nurses all smile and make sure you are alright. There are alcoholic dispensers on every bedside table.

Story from NHS Choices

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Response from Crawley Hospital

Firstly I would like to apologise for the delay in responding to your contribution.

Thank you very much for your very kind comments, the Trust is delighted that you were pleased with the care you received.

We are also very grateful for the time you have taken to express your appreciation. Our staff often work against considerable pressure and it is therefore of great importance to acknowledge their good work. I will therefore ensure that those concerned receive a copy of your comments.

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