"Thank you Laura, pharmacist from Headercliffe"

About: Locala Community Partnerships CIC

(as the patient),

Laura came to see me to see if she could reduce some of my medication.

When she came she went through everything I take and explained every tablet. Laura then set up a plan to reduce the main medication that would benefit me, with her help I went on smaller doses of very strong medication. I feel a lot better in myself now. I could not have done it without her being there to support me.

I would like to say she is a credit to the NHS. Laura is caring, kind, listens to you. When you have a problem nothing is too much for her.

Well done and a big thank you very much xx

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Response from Nigel Grimshaw, Complaints Manager, Locala Community Partnerships


Many thanks for taking the time to write this message. I am really pleased you feel a lot better in yourself following the changes made to your medication. In the meantime, I have passed your kind words onto Laura.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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