"Poor Care and communication"
About: Manchester Royal Infirmary / Urology Manchester Royal Infirmary Urology M13 9WL
Posted by jacksnan (as ),
My mum has been in and out of the Manchester Royal for 4 and half years, each time has been nightmare.
They forget to give correct medication, do not pass on information to the relatives even after complaining to Pals. They have left her in her own poo, left her distressed and placed great pressure on myself. I've requested answers but never get them.
They make her sign forms when we have clearly told the hospital she must not sign forms unless a family member is there. There never seems to be anyone available, or if there is its is doing the drugs round and cannot speak to you. My mother was admitted again recently with dehydration and her nephrostomy was not draining. I arrived at the hospital this evening to find a doctor round her bed and was advised they had took mum down to radiology and changed her nephrostomy tube no one was informed she was having it done, so I wonder who supervised her signing forms? On getting back to the ward mums heart starting racing and they had to deal with it and do an ecg which showed it was still beating fast. I would never of forgive them if something had happened and I never got to see her. It is an absolute disgrace! Oh and last time she was in she started fitting for the 6th time, crash team were called etc etc. I asked if they would look into this to be told no as we are urology and don't deal with things like this.
For godsake you are a hospital you're meant to fix people not make them worse. The list is endless I could go on all night.
Stressed and starting to be ill Daughter!