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No matter how grumpy I was, staff were understanding

Posted By bry4321

"No matter how grumpy I was, staff were understanding"

About: North Manchester General Hospital / General surgery

(as the patient),

Admitted Christmas 2011 for major surgery. Thanks to staff professionalism, questions and answers to the clinical nurse Debbie Clarke answered clearly and from the start made you feel at ease.

After surgery off to HDU for a week and no matter how grumpy I was, staff were understanding and very professional, good characters made me laugh.

Out of HDU onto B3, again well looked after.

Cannot thank the hospital enough from admittance to exit, great stuff. After all I am still here they saved my life and gave me another chance.

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Responses

Response from North Manchester General Hospital 10 years ago
North Manchester General Hospital

Submitted on 04/06/2013 at 10:06
Published on nhs.uk on 06/01/2014 at 05:28

Thank you for taking the time to leave your positive comments regarding your visit to North Manchester General Hospital. We are pleased you were happy with the service we provided for you. We will forward your comments to the department manager who will, I’m sure, be happy to share them with the rest of the team.

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