"Will not use TRAQs again"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Aspire52 (as ),
I asked my GP if he would refer me for a hearing test. He said that he needed to refer me through TRAQs to make a booking. It would take no longer than 5 days. That was on the mid March. By mid April, I did still not have a date no date for the hearing test.
I had to telephone them twice and was fobbed off with different excuses which makes a mockery of the TRAQs system.
28 days later, received a letter at last telling me I have now been referred to "Adult hearing Bridgworth" but no test date.
The system is not working. What was wrong with the old system where the GP secretary made the booking within a few days.
Will not use TRAQs again.