"stark difference in care between Cannock and Stafford hospitals."

I worked at Stafford hospital prior to its shameful decline as well as extensive patient experience.

Due to the decline I used private services until about six weeks ago when I attended Cannock outpatients. The experience was more than equal to private sector care from the consultant down. The senior nurse in outpatients explained at frequent intervals if clinics were delayed. The x ray staff were superb and I was escorted by them to bloods, who intern helped me to cardiology. They all extremely polite and professional and there kindness and compassion flowed from every person and department.

However, one test had to be carried out the Stafford. The staff were disinterested to say the least. Reception staff were eating sweets constantly up and down to eat more. The whole time we were there they just chatted to each other, leaned back on chairs, yawned and showed no interest that patients were waiting long times.

The scan I had was carried by two males - I was told to take my trousers off with no privacy screen. I lay on the couch with no privacy sheet and the door was fully opened twice during the scan by another member of staff who was waiting for a lift home and was trying to hurry my scan up. As I left I realised that there were several members of the public who had witnessed me in just my pants. I felt that I had had my privacy violated and the incident has upset me greatly.

Stafford should look to Cannock for guidance.