Anything else?
I reluctantly went to A&E on a Sunday afternoon with pain in my genitals. I felt rather embarrassed and believed that staff would probably say go home and rest, as my condition was not 'life-threatening'.
I was nervous in the waiting room and it was rather hot and stuffy. After about 45 minutes, the triage nurse called my name and was very warm in his greeting. I was pleasantly impressed when he took me and my complaint so seriously and directed me to the Urgent Care Centre to be seen.
Feeling a bit more at ease I went there and was asked to do a urine sample in a pot they gave me. Shortly afterwards, I was seen by the Nurse Practitioner who was very calm and also gave me thorough advice on treatment.
I felt so glad I went afterwards. Thank you so much - you really did make me feel at ease.
"Very professional"
About: Wexham Park Hospital Wexham Park Hospital Slough SL2 4HL
Posted via nhs.uk
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