"the promptness that the call was ..."

About: Maidstone District General Hospital

(as the patient),

What I liked

the promptness that the call was answered

What could be improved

knowledgeable staff should be a prority especially those answering the phone to confused, anxious potential patients. notreassuring when they dont know what they are talking about or offering.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››