"I would just like to say a big thank you"

About: New Victoria Hospital (Glasgow)

(as the patient),

When I went in to the day surgery I was nervous regarding the operation, but the staff were really nice and they made me feel more at ease. Everyone explained what would happen, and that helped.

When I went to the ward, the staff were great and the Doctors who done the operation came up to see me and let me know what they had done. They were really nice. I would just like to say a big thank you to them all.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

I know staff and the medical teams in the Day Care Unit at the New Victoria Hospital will be delighted to read your very warm and thoughtful remarks.

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