"appaling and dangerous treatment at van geest"
About: Stamford & Rutland Hospital Stamford & Rutland Hospital Stamford PE9 1UA
Posted by Anonymous
if you are given a chioce do bot take a relative to the john van geest. We have an official complaint in about the appaling care given to my relative and subject to next meeting will be talking to cqc. This is supposed to be a rehab centre but its actual rehab is just to getv through the requisite tests that mean a patient can be discharged. The only staff that showed professional behaviour were the ward clerk, cleaners and porter, and for them i have nothing but praise. After putting in a complaint for falsified records, we got an apology and a new letter....but nothing was done about the false recording, just the apology. The fact that they recorded incorrect and misleading information was glossed over, hopefully this will be taken more seriously in a face to face.I visited at least three times a week over the month plus that my rekative was there, and each time saw issues from lack staff, to rudeness, to false recording information in patient records, and am sure others were having the same byt did not know where to look to see the truth. I will never recommend anyone be sent there, although am sure this will be answered as being a one off, exceptional circumstances, etc. I was talked to rudely, and that was a he tip of the iceberg.