"Treatment for Quinsy in A&E"

About: Blackpool Victoria Hospital / Accident and emergency

(as a parent/guardian),

My daughter attended your A&E department this weekend at 10pm. She has recently had a bout of Quinsy so knew the symptoms straight away and that she needed antibiotics and maybe a needle aspiration.

The Doctor in A&E did not seem to know what Quinsy was or what to do about it.

He gave her 2 bottles of antibiotic and a bottle of pain killers ( firstly offering tablets - until my daughter told him she couldn't swallow. )

The bottles he gave her did not have her name on, or the dose or frequency of the dose, which I believe is not good practice.

I brought her home ( as she is a student in Blackpool) and have been to see our own GP ( 3 days later). She informs me that the antibiotic that my daughter was given was not the correct type and that would have no effect on the Quinsy, so we have now started on another 10 day dose.

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Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust

picture of Paul Jebb

I am sorry to hear about the care your daughter received within our A&E department, and would ask for you to contact the Patient Relations team on 01253 655588 so we can get more details to look into the specific concern.

It is usual that a patient with symptoms of quinsey would normally present to their GP for assessment and referral to the Ear Nose and Throat (ENT) team for assessment within our A&E Department we doctors of different levels of training working and developing across the department, and as a consequence the emergency department at all times has at least one senior doctor present to provide support and advice. Specialty doctors are also on call and have representatives to provide advice to patients needing their specialist input. whilst an individual doctor might encounter a patient and be uncertain how to proceed - there is always experienced senior assistance and specialty assistance available to advise.

Mr Tucker (A&E Consultant) has commented that Quinsey is the non medical term for a "peritonsillar abscess", and by definition abscesses do not typically respond to antibiotics but require drainage - or in this case aspiration - for optimal treatment.

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