"Blood Test - The care I received today was excellent."

About: Knowsley NHS Walk-in Centre, Kirkby

(as the patient),

The care I received today was excellent. On arrival at reception I was met with a pleasant receptionist, then when I was having my bloods taken the nurse was very pleasant, made me feel very relaxed and treated me with respect and dignity. I was asked all relevant questions and then the bloods were taken very easily and I felt no discomfort.

Treatment today was exceptional and I only wish this could be the same across the services!

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Penfriend598,

Many thanks for posting your comments in appreciation of the service you recieved at Kirkby Walk in Centre and Phlebotomy (blood) clinic.

The staff concerned will be pleased to hear about your experience.

Kind regards,

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