"Dirty Ward"

About: Cheltenham General Hospital

Anything else?

l was admitted to Dixon ward for 3days, only one day the ward floor was cleaned but only down the middle,not round the bed or under the beds, nor was your table wiped cleaned with Detol l wiped it down with a fresh wipe.

The toilet was not cleaned my bed was next door to it, there was small white paper towels on the floor, and down the toilet the was wee from the last person which was not flushed, it did not smell clean only strong urine.

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Response from Cheltenham General Hospital

Sorry to hear this. We'd like to find out a few more details so we can investigate this further. Would you be happy to get in touch with our PALS team by either calling 0800 019 3282 or emailing pals.gloucestershirehospitals@glos.nhs.uk? Alternatively you can complete a feedback form here: http://www.gloshospitals.nhs.uk/en/Contact-Us/Contact-Us/Have-Your-Say---Feedback-Form/

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