"Patient/Carer "one to one" meal experience"

About: Catering Department

(as a staff member posting for a patient/service user),

Silver Birch Ward, Highbury Hospital

We arranged for the Carer to have a meal with their loved one/relative.

A three course meal was served in our Visitor Room. The Carer was asked about their meal requirements in advance.

There was waitress service provided by our Therapeutic Activities Co-ordinator.

The table was set as if in a restaurant and there was soft music playing in the backgound

After the meal the patient/carer were left to spend some quality time together away from the hustle and buslte of everyday ward activity.

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Response from Jane Danforth, Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

picture of Jane Danforth

This is such a great idea particularly on a ward where it's busy. Sharing a meal with loved ones in hospital is obviously very different to a home environment and it's a good example of the ward creating a restaurant type of environment that is homely to help patients and families.

This puts patients, carers and families at the heart of the service provided on the ward.

Well done Silver Birch!

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