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"Patient/Carer "one to one" meal experience"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a staff member posting for a patient/service user),

Silver Birch Ward, Highbury Hospital

We arranged for the Carer to have a meal with their loved one/relative.

A three course meal was served in our Visitor Room. The Carer was asked about their meal requirements in advance.

There was waitress service provided by our Therapeutic Activities Co-ordinator.

The table was set as if in a restaurant and there was soft music playing in the backgound

After the meal the patient/carer were left to spend some quality time together away from the hustle and buslte of everyday ward activity.

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Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 12 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Working in partnership with Care Opinion to gather feedback, meaning we find out what we do well and how you think we should improve. We really do want to hear from you and we reply to every story.

Submitted on 24/04/2013 at 20:39
Published on Care Opinion on 25/04/2013 at 09:27


picture of Jane Danforth

This is such a great idea particularly on a ward where it's busy. Sharing a meal with loved ones in hospital is obviously very different to a home environment and it's a good example of the ward creating a restaurant type of environment that is homely to help patients and families.

This puts patients, carers and families at the heart of the service provided on the ward.

Well done Silver Birch!

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