"Amazing A&E running full throttle"

About: Moorfields Eye Hospital (City Road)

Anything else?

It took me over three hours to be fully processed at the A&E here but that had everything to do with the volume of patients arriving and nothing to do with the organisation of the place and the work-rate of staff, which was amazing.

They put me in front of a triage nurse immediately on getting there and then passed me quickly on for simple nurse-led tests to rule out anything serious that might need rapid attention. After that there was a longer wait for a doctor to double check everything, confirm what others thought and explain fully what the issue was.

This is an excellent example of a A&E unit working very well despite massive demand. Wish it had been faster but this could in no way be blamed on hospital or staff.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Moorfields Eye Hospital (City Road)

Thank you for these positive comments. I'm glad you had a good experience with us, despite the wait. I will ensure your remarks are passed on to the A&E team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story