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"Staffing on Mayflower Ward"

About: Broomfield Hospital / Plastic surgery

(as the patient),

Only two nurses were working on the ward... stress levels were very high. Consequently I did not feel safe. If a disaster was going to happen you can bet it would be on that day.

I will not contact you to discuss this matter. You know about it and you should sort this out before it's too late.

A worried patient.

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Responses

Response from Jonathan Wright, Patient Experience Manager, Mid Essex Hospital Services NHS Trust 11 years ago
Jonathan Wright
Patient Experience Manager,
Mid Essex Hospital Services NHS Trust
Submitted on 25/04/2013 at 09:04
Published on Care Opinion at 10:02


picture of Jonathan Wright

Thank you for taking the time to post. I have spoken with the Ward Manager whom apologises that you did not feel safe whilst on the ward and that staff appeared stressed. Without knowing the date that you were with us I cannot investigate the staffing levels on the ward. We really appreciate all feedback on our services good and bad as without it we cannot praise and share good practice or make improvements where needed.

Many thanks

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