"Outpatients toilet"

About: St Richard's Hospital

Anything else?

I attended the fracture clinic on 15th and needed to use the toilet before I saw the Doctor. The toilet was a disabled toilet but even though I used quite a lot of strength I was unable to shut the door. I reported this to the receptionists who said it was a new door and you had to use a lot of force to close it. I had my right wrist in plaster but I am quite strong and was unable to close the door. There were a lot of elderly people and people using crutches waiting in the clinic it would have been impossible for any of them to se this toilet. While I was waiting I heard another lady tell her husband that she was unable to shut the door.

I think that having a functioning toilet in a clinic is a very basic requirement and I also think that if the staff working in this clinic knew there was a problem with the door they should have reported this fault as a matter of priority.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Updates, changes and questions related to this story