"Deaf Wellbeing Group Moves Forward!"

About: Nottinghamshire Healthcare NHS Foundation Trust

(as a volunteer/advocate),

Deaf Wellbeing group action group - 19th march 2013

We had a very positive meeting with the chief executive Mike Cooke who is the sponsor for our group which is also a Community of Interest.

Last year we raised a question with Mike at the AGM 2012. He responded and came to our meeting at Nottinghamshire Deaf Society, Forest Road. The Deaf Wellbeing group also gave a presentation on identifying the deaf communities needs.

Mike listened carefully to everything we said and replied at the meeting with offers of support and also sent us a letter to support his response.

We are very pleased to say how Positive this meeting was as we were able to raise many areas of concern for Deaf communities.

Since the meeting we have started to explore feedback for the Deaf community with the Involvement Team and how to improve communication of Deaf communities and the trust services.

We feel that we have no voice and no information about a range of issues and want to work together to achieve this for the benefit of the Deaf Community. We want to be seen as equal just like hearing people!

We are very pleased to hear we will receive some training in how to leave feedback about services and we look forward to posting more stories on Patient Opinion.

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Response from Jane Danforth, Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

picture of Jane Danforth

This work is really valuable and highlights several areas for improvement. I have passed this on to our Chief Executive for comment and will post a reply soon.

Thank you for sharing your work on Patient Opinion and we look forward to you posting more stories on the site and updating us on your progress.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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