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Care Opinion

Excellent care

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"Excellent care"

About: Castle Hill Hospital

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Having just returned home after undergoing a right thyroid lobectomy on April 10th. I feel I must comment on the excellent care which I received during my short stay on Ward 16. During my time there, I was treated with respect, cared for by a superb team of Doctors & nurses, always being informed and updated on treatment etc. After the initial surgery, it was discovered that I had some bleeding from the thyroid bed which unfortunately made it necessary to be taken again into theatre for this to be addressed, which was done with great speed and efficiency; this time through another Consultant who orchestrated this second session.

I know that the NHS has attracted some bad press recently and maybe there is good reason for it but I have to say that I experienced nothing but great skill, great care and for this I will ever be for ever grateful to all the staff involved in my case. Thanks to you all!

Tony Rose (Ward 16 & room 27)

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Responses

Response from Jackie Wileman, PALS Officer, Hull University Teaching Hospitals NHS Trust 11 years ago
Jackie Wileman
PALS Officer,
Hull University Teaching Hospitals NHS Trust

Submitted on 17/04/2013 at 12:10
Published on Care Opinion at 13:40

Many thanks for adding your comment to the Patient Opinion website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these.

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If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience.

Thank you once again for taking the time to provide us with your views on local services.

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Response from Castle Hill Hospital 8 years ago
Castle Hill Hospital

Submitted on 16/02/2016 at 11:48
Published on nhs.uk on 18/02/2016 at 01:32

Thank you for leaving your feedback on NHS Choices.

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