"2 hour wait unacceptable"

About: Macclesfield District General Hospital

Anything else?

Waited for two hours (appointment time 11.30a.m.)

The water cooler was empty and the drinks/snacks machine was out of order. No information given as to the reason for the delay.

Story from NHS Choices

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Response from Macclesfield District General Hospital

Thank you very much for taking the time and trouble to post your comments on the NHS Choices website. I was disappointed to hear of your experience, particularly as you were not informed as to why there was a delay. Your comments about the water cooler and drinks / snacks machine being out of order have been reported to the appropriate staff and I am pleased to be able to tell you that they now in working order. Thank you for making your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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