"Wife in pre op for 7 hours"

Anything else?

An absolute hellish time at Mayday hospital. My wife was booked in for a 45 minute procedure and she has been waiting for seven hours. The only explanation I have been given is that everyone arrives at the same time and the doctors decide who to see first. I have never seen such a disorganised, mismanaged and entirely unhelpful department in my life, at a hospital or otherwise. Surely a manager could streamline this process To prevent patients having to become unnecessarily stressed and uncomfortable without being able to eat or drink for hours and hours before they are seen for the operation. It is an absolute disgrace that this should be allowed to happen in a modern hospital where there should be a very modern organisational system.