"Severe pain to spine (lumbar) & r. leg"
About: Pontefract General Infirmary Pontefract General Infirmary Pontefract WF8 1PL
Posted by I******************e
Taken by family member (1st time) Sunday tea time because of extreme level of pain & inability to mobalise/stand/laydown.
After booking in was left sat in great pain for just over 80 minutes before i was summoned by a nurse into the treatment area? to spend approx 1minute providing details of my symptoms. I was thentold to go back to the waiting area until called back to see a Doctor.
After waiting for 2hrs & 30mins. I 'hobbled' to the reception desk to ask how much longer i would have to wait as i was in extreme pain.
I was called back through to the treatment area approx 20mins later where i was examined by a female Doctor. I was prescribed pain medication and told to go home and rest.
A couple of days later i had to ring for an ambulance at approx. 6:15am as the pain had become excruciating & was now down the whole of my R. leg. On arrival the paramedics did there'thing' and told me they were going to take me to Pontefract Hospital. However, A&E would not be open for arrivals until 8:00AM. At 7:50am
I was taken into the A&E & my case details passed on to the Nurse; who said: "Youdo no that we don't start work until 8". At no point did a single member of staff acknowledge me.
I was taken to a side investigation room and asked to remove my trousers. I was left waiting for over 30mins before a 'Nurse'came & took my blood pressure. I sat in great distress listening to arriving staff chatting & organising tea & coffee for everyone!
A further 20mins later a male Doctor came in and gave me a 'thorough' check over. Because i was not showing signs of problems with my bowel & bladder i was told there was nothing else to be done other than up my pain relief meds. & told to go to the Pharmacy to pick up.
Dispite it been blatantly obvious that i could hardly move i was offered no assistance in transffering to the Pharmacy. In trying to make my way to the pharmacy i almost passed out with the pain & effort. fortunately my wife came and found me & a wheelchair to sit in whils she organised the new meds and car drive home.
Why was i not offered an x ray? AnMRI scan? Why did no one 'Care'? Where was the 'Respect'? "From cradle to grave" we have been promised we will be looked after.
I am ashamed & shocked that i witnessed & encounted first hand NHS 'professionals' conduct them selves in such an unacceptable way.
Clearly to everyone-surely as some on in so much pain & discomfort why have i had no treatment?
To cut a long story short (having to be urgently admitted to Pinderfields Hospital as reffered by my GP) I have a MRI scan booked for the begining of May!
I really don't know how i am going to cope and wait for such a period of time just for a scan to establish what treatment is needed.
I believe and fear that this Hospital will have hindered and may in fact have caused further damage to my spine as i have been left suffering and in great pain for far too long.
Ticking boxes is not providing care.