"Upset at treatment"
About: North East Ambulance Service NHS Foundation Trust North East Ambulance Service NHS Foundation Trust Newcastle Upon Tyne NE15 8NY North Tyneside General Hospital / Trauma and orthopaedics North Tyneside General Hospital Trauma and orthopaedics NE29 8NH Wansbeck Hospital / Trauma and orthopaedics Wansbeck Hospital Trauma and orthopaedics NE63 9JJ
Posted by MOTHER OF TWO (as ),
I was disgusted at how I was treat at Wansbeck hospital.
I arrived by ambulance to Wansbeck after having a bad fall, and the way I was treated was disgraceful. One of the nurses there refused to take me to the toilet knowing fine well I couldn't walk, she then told me that I had no choice but to use the bed pan and laughed at me because I said no to using it. This upset me so much it reduced me to tears.
They also told me there was nothing wrong with me and left me to get my own way home, they left me in the wheelchair by the main entrance, I had to ask another patient to help me to my taxi and help me into it.
The next day I was in so much pain I had to ring for an ambulance and was taken to Rake Lane where they found a fracture and my ligaments had been torn.
I have been unable to walk for a good few weeks and just getting back on track now.
I am very shocked and upset at how I was treated, I hope no one else has the misfortune of going through what I have been through.