"Needs serious review in management and doctors!"

About: Luton & Dunstable Hospital

Anything else?

The only reason why this hospital isn't getting a zero rating from me is simply because certain Doctors and Nurses actually genuinely care where as the majority just see you as another number. This hospital goes from one extreme to the other where one doctor wants to cast you away because they are unable to diagnose your problem and another doctor is determined to find a diagnosis. I am still in this hospital and have been for 2 weeks. In my experience it just comes to show that some people are mean't to be doctors and some people are simply not.

If you do come to this hospital, make sure that doctors check your medical records and make sure they read your notes because you will see a viscous circle where absolutely nothing gets done. I had to call my consultant from my hospital bed to get things moving. If it wasn't for her, I'd still be waiting for answers.

Because of this long-hauled and inadequate hospital, I will be writing a letter of concern to the NHS asking for review in management of quality and care, I will also be seeing my situation through to the news papers, because in all honesty, I am absolutely appalled with the quality and care of some of the doctors at this so-called 'University Hospital'.

If this is a University Hospital, I worry for the future of our children. That is all.

Thank you for reading.

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Response from Luton & Dunstable Hospital

We are very sorry that your experience is so poor and encourage you to ask to speak to the Matron/or email complaints.officer@ldh.nhs.uk so that we can begin to address your concerns.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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