"Maxilliofacial depart been waiting for ever for..."
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
Posted via NHS Choices
I'v been to queens quit a lot of times but on this occassion it was rediculess.
I'v been refered by my GP to the Maxilliofacial dep. for lower lip surgery. When I did receive my consultation date it was almost 6 months after referal, when I went there the I was not seen by the Dr, but instead an I think she was student or trainee doctor which made me really nervous because any questions I had she could not answer and she kept on running out for the answers, the eventually the doctor came in had a look and went off with no proper interaction.
They said I will receive an surgery date in post, I received a letter to attend the Hospital so I did got already thinking it was my lip surgery stressin as I never had any surgery in my life took my wife along. When I got their on this occassion waited arround 2 hours then when I was called I was told in error they sent me anthor consultation appointment and as I had one before I can go home. I was furrious but did not loss it with staff as I'm a gentelmen staff where very apoligetic about it. I asked do they no when surgery date will be? they said it's about a month away. That was 3 months ago.
They realy need to sort out their systems. very poor.