"Didn't even get to see a DR"

About: University College Hospital

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i went to A&E today with abdo pain nausea headache stiff neck, Cannot believe how much money is wasted as soon as I was called through they put a canula in my took some blood and then told to sit in the hallway to wait to see the DR, most of the people that came in there all had canula's .

Anyway after about an hour a chap came along called my name and said he would just get a cubicle cleaned and then I would get called , he was an Advanced Practioner Nurse a very nice man a very capable, he examined me and was a little stumped came back with blood resuk=lst and said they were a little abnormal but nothing to worry about. I was admitted last year with abdo pain he had the blood results from last year to compare and my level were higher than last year so a little baffled all he kept doing was going and talking to his consultant, Am I wrong to expect to see a dr ? Truly I am disgusted by the lack of Professional care , He said to me that he had looked back at a CT I had last year that mentioned a lesion on my spleen and he was trying to find the dr as the pain I had was in that area and he couldn'tfind him/her as I never see a dr dont know wether it was a male or female dr. I hope I dont get seriously ill cos I would have no confidence in this hospital where you don't even get to see a DR.

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Response from University College Hospital

Thank you for taking the time to raise your concerns regarding your care in the Emergency Department here at UCLH. Not all patients will be seen by doctors when they attend the department and will often be seen and treated by Advanced Nurse Practitioners who are highly trained healthcare professionals and commonly used in emergency departments throughout the UK. I am sorry that you were unhappy with receiving this service. Should you wish to discuss this further please feel free to get in touch.

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