"Day patient for minor operation on bladder on 3rd..."

About: West Cornwall Hospital (Penzance)

Anything else?

I was greeted by a male nurse who really was so full of energy and jokes, he certainly made my initial worries fade very quickly. Staff nurse again treated me so well and was so friendly. Whilst have to wait my turn for my operation I was constantly asked if was ok. The anaesthetist again checked me over and again made me feel at ease. The doctor is simply the best surgeon ever took time to talk me through my problems and again after my operation came and saw me to say that all went well and even took the trouble to go and see my wife whist I was recovering from the operation. Staff nurse made sure that I was fine before being discharged and talked me through all the do's and don't. What a great team, well done all of you. You could certainly teach other hospitals on how to do it properly. Thank you all so much. Colin R.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from West Cornwall Hospital (Penzance)

Thank you for your comments, we'll make sure they are passed onto the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story