"Thank you for looking after my elderly mother"

About: The Royal Liverpool University Hospital

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My 90 year old mother arrived at A&E having fallen at home. In both A&E and in the minor trauma unit she was treated compassionately with dignity and respect. Doctors and nurses talked with her throughout her time and took time to support family members. At my mothers request one doctor even took the time to telephone me to discuss my mothers condition so that I would know what was happening. (I live in Wiltshire.)

My mother has to return to the hospital to have surgery but because of the support and friendliness she received at the hospital, she is not afraid of what lies ahead for her.

Thank you from all our family.

Dr Lydia A B

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Response from The Royal Liverpool University Hospital

Thank you for your comment Lydia. We have passed it on to staff in the department. We wish your mother the best of luck with her future surgery. Thank you.

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