"Writhing in pain during a podiatry appointment "

About: Locala Community Partnerships CIC / Day surgery unit Locala Community Partnerships CIC / Podiatry

(as the patient),

I suffer from diabetes which is why I have problems with my feet. In the past I have had ingrowing toe nails and have had treatment for this at Huddersfield Outpatients. I have always found their service to be really good. The students are supervised by seniors and are very patient and slow with treatment which helps a lot.

Recently I have attended Cleckheaton where I was being treated for a septic toe nail. The pain I endured was excruciating. During the digging, the cutting and the filing, I was writhing in pain but yet the treatment continued. I feel that with that amount of pain caused next time they should use local anesthetic to make the process more comfortable and less painful.

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Response from Gemma Fowler, Integrated Governance Clinical Manager, Locala Community Partnerships

Hi Full25

Thanks for leaving this feedback. I'm really sorry to hear that you were in pain during your treatment. Without knowing your details it's difficult to investigate. However, if you feel able to call me with your name I can ensure your comments are investigated.


Gemma Fowler

01924 351440

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