"I received treatment for a running injury"

About: HMP Stocken / Primary care

(as the patient),

When I was first in prison, I found things less awkward than I expected. Second time I recognised features of the environment which made me think I could get injured.

Basically the facilities at Stocken prison offer many reliable health treatments. Overall I have trusted this entirely. It turns out that while using a running machine in the gymnasium, I acquired an injury. It felt unimportant but was more serious and it got to me.

So I went to the healthcare centre where painkillers where available and eventually they worked. Thanks to the services available this was a success.

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Response from Jane Danforth, Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

picture of Jane Danforth

I'm glad that you had a good experience of healthcare at Stocken and that things were not as bad as you expected.

The staff will be pleased to receive your feedback as it helps to improve services.

Thank you

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Response from Graham McCrindle, Clinical Matron, HMP Stocken, Nottinghamshire Healthcare NHS Trust

First of all thank you for taking the time to post your comment.

I recognise that sometimes ankle injuries can deceive an individual into believing there is not a major issue.

As you have proven this is also on occasion incorrect.

I am pleased that the healthcare department met this challenge and that you are now feeling better.

In relation to finding the healthcare situation better than you expected, this is a comment we hear alot, and it appears to be borne of the experiences of some others historically.

We do strive to improve across the service as a whole, that is why we have signed up to this open forum which is meant to help us help others.

Thank you once again.

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