"Patient treatment ward A4 and B1 Rotherham hospital"

About: Rotherham Hospital

(as the patient),

I was admitted to hospital and went via Ward B1. I was suffering with pain to the abdomen and severe diarrhoea. Being a diabetic, this could be quite severe and not good. Upon being admitted, the staff asked for a sample of my stool which I provided without a problem. I was kept in Ward B1 for over 24 hours. Then at around 21: 00 on the 2nd day, I was transferred to ward A4 and this in my opinion is where my trouble began.

For a start I was put on a sliding scale and drips to help me. I was told to fill in a stool sheet which I did. The doctors came round to see me, did their checks and went off again. On the 6th day, I was told that they needed another stool sample which I complied with but it was not picked up on. I am ashamed to say I had some accidents with the diarrhoea on a few nights. (I was in a week). Again this was not noted down by staff which I am told should have been.

On the last day, the doctor came to see me again and said he thought I was mistaken about my symptoms having diarrhoea and that he wanted me to have a psychiatric team look at me as he had not seem evidence of it. Yet on the previous two nights, staff needed to change my bed due to me having accidents. This outraged me to imply I was a liar so I discharged myself.

In my opinion I was treated poorly and given unfair treatment. My brother who specialises in tort law and medical negligence has urged me to complain at the inaccurate record keeping of staff. It had not been noted down on ward B1 that I provided a sample and nobody had put it in my records about the accidents which they should have.

To have two doctors give me such poor treatment was very poor indeed.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Grace Oldfield, patient involvement manager, communications and involvement, Rotherham General nhs foundation trust

Dear auggie77, thank you for taking the time to place your posting. We appreciate patient feedback and were most concerned to read your account of your experience on Ward A4. I sincerely apologise for your poor experience at our hospital and that the lack of documentation resulted in it being implied that you were not being truthful.

I would be very grateful if you would take a little more of your time to contact our Patient Services department at complaints@rothgen.nhs.uk or telephone 01709 424461, to allow us to undertake a thorough investigation of your experience. This will allow us to take appropriate steps to ensure no other patient has the same experience and should be grateful if you would please accept my most sincere apologies.

With best wishes,


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story