"A&E, Surgical Wards & Colonoscopy"

Anything else?

It's easy to criticise...try and redress the balance. In january i went to a&e (via grab-a-doc). Yes, i had to wait and it was busy (a saturday evening) but i was met by empathy and professionalism by all. What i did notice was the number of people for whom a&e is like a dr's surgery. The clue is in the title! Don't go unless it is an accident or emergency! I was given some painkillers whilst waiting. I was seen by junior dr who did bloods, etc and quickly assessed i needed to be seen by senior colleague. Yes, another little wait but was then quickly diagnosed with acute appendicitis and a surgical team were bleeped. I was admitted and operated on within 8 hours...just as well as it had burst and gone gangrene! I spent 8 days recovering on a surgical ward where i watched a very busy staff work tirelessly to give the best nursing and health care. Issues: the food is terrible. Edible (just) but terrible. I eat anything but struggled to find anything appetising. Cleaning staff struggled to do a deep clean (were unable to move beds out, no extra staff booked to assist) when there was a c-diff outbreak in my bay area. I've subsequently had a colonoscopy. Staff in the day centre place from the receptionist through to nursing and specialist staff were great. All very kind, relaxed and concerned with your dignity and that you understood the procedure. if you need this done it's fine, just do it. Thanks QE.

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