"Amazon Childrens Ward - 18 month old daughter"

About: Peterborough City Hospital

Anything else?

Fantastic place! Our daughter has just been discharged from Amazon ward after a 3 night stay. (Yes that's right on Easter Sunday!)

Friendly, supportive staff who all do their best to make you feel at ease and informed about your child's stay in hospital.

Quick efficient admittance on to ward. (side room was all ready and waiting for our arrival)

Seen by nurse on arrival and by consultant pediatrician within 15mins of arrival.

Quick response to queries/questions, call bell (within 5 min) and emergency response immediate. Excellent Nursing!

All staff take time and effort to talk to both us as parents and our daughter who has just started saying 'Hiya' and 'Ta'

Play Team

Excellent play team. Very friendly and approachable. Encourage children to make use of the great facilities including the sensory room and outside play area and provide suitable toys and books to our daughter's room. TV also available at bedside.


Excellent catering facilities. Children's menu available in room on arrival. Snack/Food and drink arranged as soon as our daughter was well enough to eat. Good section available. Good choice of food appropriate to our daughters needs. Appropriate meal times for our daughter. Food arrived hot by friendly staff. Plates etc. cleared away promptly after our daughter had finished and always allowed longer if required. Clear plate every meal time which we take as no complaints from our Daughter - Favorites: Chicken dinner, Shepherd's pie or Cod fillet in parsley sauce and Apple Crumble! Drink of juice, water, milkshake, milk and sma available.

Parent Facilities

We felt very well catered for on the Children's ward. Our daughter was initially in HDU and we were offered parent accommodation whist she was in there. These are private rooms that are very close to the HDU room (We could hear when our daughter was awake) and have 2 single beds and a bathroom. Al linen, towels and pillows were in the room ready to get some much needed rest when we needed to.

When our daughter was moved on to the main ward we had a comfortable pull down bed for one parent to stay with our daughter. All bed linen was provided including a pillow and towel. Which was clean and pressed.

There is a a parents kitchen with Tea and coffee as well 'emergency rations' for parents to use. The kitchen is well equipped with hot water boiler, microwave, fridge and cutlery and crockery. There is also a Parent/relative sitting room with comfy sofas, tv, books and a computer next door to the kitchen.


All areas of the ward were clean and tidy. Housekeeping/cleaning staff have a high visibility on the ward. Room cleaned everyday thoroughly and bins emptied regularly. All staff ensure good house keeping through out with clinical staff clearing up as the go along, play team ensuring toys and playrooms are clean and tidy and catering staff clear plates away promptly.

Definitely would recommend the children's ward to family and friends.

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Response from Peterborough City Hospital

Thank you for taking the time to feedback these fantastic comments about your experience of the Amazon ward at Peterborough City Hospital. We will ensure they are passed on to the staff and department you've mentioned.

The Trust takes all comments from patients and visitors seriously and strive to ensure that we use them to continuously improve patient experiences.

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