" Having that choice made me feel in control"

About: Tamar Referral & Appointments Centre

(as the patient),

Initially my GP was hesitant in referring me to a specialist. This changed when the physiotherapist who was treating my knee contacted my GP to insist I had an assessment. Within a couple of days I was contacted by TRAC to be offered an appointment and also *my* choice of where to attend the appointment rather than just being told where to attend. Having that choice made me feel in control.

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Response from Gemma Smith, Tamar Referral & Appointments Centre (TRAC)

Dear ‘Sky747’,

Thank you for taking the time to share your comments about using the TRAC service, I am please to read how positive it really was. I am glad you felt in control of your care and choices.

Best wishes

Gemma Tremlett

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