"The letter did not make sense, no one called"
Posted by Penfriend460 (as ),
I seem to be missing the point of this survey which has an emphasis on choice. I asked for a referral to my orthopaedic consultant in November. The GP said she would arrange this. No one from TRAQS phoned so the letter did not make sense as it began, “following our recent conversation…”. The letter gave me an appointment at Wrekin Community Clinic. No choice of venue, time or date.
My appointment was for two months after the date of the letter. Having attended the appointment I was surprised that it was with a physiotherapist and was not to address the range of orthopaedic problems, merely the minor ones.
I now need to go back to my GP to begin the process again about my major difficulty, which has got worse in the intervening months