"New knee to go"
About: Hexham General Hospital Hexham General Hospital Hexham NE46 1QJ
Posted by J************y
I was admitted to ward 3 of Hexham General Hospital for a total knee replacement on the 19th of March.
To say I was terrified would be an understatement, in the past my experience of hospitals, including Hexham, have been poor.
This was quite, quite different, from the initial phone call to see if there was a bed available I was spoken to as an adult with courtesy and good humour.
The ward is cheerful and bright the staff who seem to work long, long shifts yet are tireless and will take time to make sure you understand exactly what is going on with your treatment.
When I suffered sickness from one lot of medication the proposed changes and options were discussed with me so I knew what would be happening. Buzzers were answered quickly.
Food was excellent and I'm a really fussy eater although I don't know why there had to be so much off it, does anyone really need three or four courses three times a day?
The nursing staff worked as a solid team, doctors were approachable.
The only person I had any problems with was a senior Physiotherapist who took exception when I asked that someone would ensure I got a follow up appointment for physiotherapy because I hadn't been sent an appointment to attend the pre-op class, and to date I heven't had any information about the physio class I'm to attend.
All in all it's a 10/10 from me, well done everyone and thankyou.