"ward not recommended bad attitude and not enough..."

About: Bradford Royal Infirmary

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Dont mind about my english cos i know i am not professional in speaking it but still wanted to share my experiance. some nurses are very rude and arrogant in ward,Went to see grandma who wasnt eating and in alot of pain she has diabetes etc and so on from why she is in huge size too, (did not went for a leg pain went from other illnesses )her legs were falling off bed she couldnt move them one leg wad stuckin corner of bed and swollen she said she fell of when she was at home and she cant move it she screams when someone touches it, I am quite sure she got it fractured. Nurse docs are waiting for big bed so they can take her for xray after 3 days still no xray they are completely ignoring her leg she was on oxygen for some time cos of asma.when she screamed with pain suddenly she pressed the buzzer even after 15 mints no one came after some time when I sent my friend to call them and tell she wants u to adjust the bed cos body is stuck in middle also told them shes been having flamy sick nurses came and started to look for a pot with ... they got it out and rudely said we cant see it (cos lots of tissues were in it) they said dont make it up etc we cant deal with her we cant force any thing down her throat not even medicines we cant do much and very rudely told us too leave room and wait out side.i personally do not think that all nurses are rude to be honest there wil be friendly too but I didnt see them , I saw nurses with out smile angry looking faces.i tried my best to give them smile and said etc please and thanks but no use.so al this was my personally experience and very honestly shared my experience. Thanks for reading it

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Response from Bradford Royal Infirmary

We are sorry that you feel disappointed by the attitude of some members of staff whilst they have been caring for your grandma. It is good that you have taken the time to make these comments because we appreciate hearing your feedback. If you feel that you would like to discuss any of these issues with us in person, please contact our confidential Patient Advice and Liaison Service (PALS) on 01274 364021.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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