"Basic Lack of care"

Anything else?

My father was a patient in this hospital and he was left for over 7.5 hours with a temp of 38.8 and vomiting, without IV fluids or antibiotics despite being ordered them at 8.15am. It was only when I made a fuss at 4.pm that something was done about it. I have no idea how long he would have had to wait before he did get the treatment he was ordered if I had not done so. Also when I used the call bell system, as my fathers drip had finished, no one responded in over 20 minutes. I finally called a ward sister who was simply walking passed, who would have continued to do so if I had not called her, when I asked her why the call bell had not been answered in over 20 minutes, she said that the nurses were busy. I asked her then why she herself could not replace the infusion bag, she looked genuinely shocked as if this was below her position. Do the sisters not work on the floor and assist the staff. I was very disappointed in the level of care that my father received and consequently went in every day to ensure that my father got the treatment and help that he was entitled to. I feel very despondent about the lack of care shown by many levels of staff at this hospital and can only hope that things can get better, but I wonder !