"TRAC staff member professional and courteous "

About: Tamar Referral & Appointments Centre

(as the patient),

I thought the service was excellent. It ran very smoothly from seeing my GP to booking my appointment with TAMAR referral and appt centre. My GP is excellent and explained everything clearly and the male member of staff who contacted me from the centre was professional and courteous and very efficient. Very pleased with the overall patient experience.

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Response from Gemma Smith, Tamar Referral & Appointments Centre (TRAC)

Dear ‘Eft920’,

Thank you for taking the time to share your comments about the TRAC service with us and I am glad you felt it was excellent. I am pleased to read the service you received from your GP was excellent and you were able to discuss all the information regarding your referral. If you would like to tell us which GP practice you are registered with I will be able to pass on your kind comments. I hope the rest of your care is as quick and positive.

Kind regards

Gemma Tremlett

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