"Bad experience"

About: North Manchester General Hospital

Anything else?

After previous good experiences of NMGH A&E I have recently had a bad experience.

My daughter (3 years old) was very poorly and I had taken her to my local Drop-In centre twice. She got worse with a temp of 40.4 so I took her to A&E, we waited two hours and she had perked up lots when we got to see the doctor. My daughter already had a water infection that was being treated so the doctor did not even examine her and told us to continue with paracetamol/ibuprofen/fluids and see the GP to check she was on the correct antibiotics.

The next day my daughter was admitted to the hospital with pneumonia and spent 7 days there with a partially collapsed lung. My GP did his job and listened to my concerns, examined her and sent her directly to the childrens unit. I just wish the doctor at A&E examined her properly, things may have ended up the same but I do worry what would have happened if I hadn't have gone back to my GP.

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Response from North Manchester General Hospital

We are sorry to read your comments regarding your daughters visit to the Accident and Emergency department at North Manchester General Hospital. If you would like to discuss your concerns please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897. We will also forward your comments to the department manager.