"Not enough care by doctors"

About: North Manchester General Hospital

Anything else?

Doctors did not have a good grasp of English when I described symptoms. Tests were not run for 4 days, when I saw a consultant for the first time. Then I was rushed to theatre as I had a ruptured, gengrenous appendix. I was sent home too early, even though I told the doctor I felt unwell. 48 hours later ambulance brought me back in due to serious infection and I had to undergo emergency surgery again. Ended up with a drain from my stomach for 2 months. Hospital forgot to send an appointment to have the drain removed so I had to go on to the ward and ask a nurse to remove it.

I went through the formal complaints procedure and got a letter 6 months later!

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Response from North Manchester General Hospital

Thank you for taking the time to leave your comments regarding your visit to the General Medicine department at North Manchester General Hospital. We are sorry to read you were not happy with the service we provided for you. If you wish to discuss your concerns further, please contact the Patients Advice and Liaison Service (PALS) on 0161 604 5897. We will also forward your comments to the department manager who will share them with the team.