"My keyworker has given me support"

About: Ashley House / Recovery service

(as the patient),

I have been in service a while and my keyworker was changed to Lee.

I wasn't sure about this guy and he was a bit full on at first but now I think. He has really tried to help me and I have started to reduce my prescription. Things started off rocky because he tried to get me into groups when I didn't want to. He called them pods when they were really a group. But since then he's been great, our sessions are great and he has given me support with benefits and stuff like that. I hear other people worrying that their worker is going to change and a lot have been through 4 in the last 6 months. I hope that doesn't happen to me because I hope I will be seeing this guy for a long time.

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Response from John Deane, Snr Practitioner, Halton Integrated Recovery Service, CRI

picture of John Deane

Hi Militant666,

Thank you for your feedback, its good to know that you have been able to build a supporting relationship with your recovery worker and that has continued without change.

Please keep us updated as your recovery journey continues.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful