"Late running appointments"
About: Tameside General Hospital / Gastroenterology Tameside General Hospital Gastroenterology OL6 9RW
Posted by heeney812 (as ),
I had an appointment with the Colorectal Surgery Outpatient Department late yesterday afternoon. On arrival, at the correct time, I was advised that the clinic was running slightly behind. I asked approximately how far behind and was advised that the delay was currently at 2 hours and he had not finished his afternoon clinic. I know from previous experience that delays are always underestimated so realistically we were looking at 2-3 hours from my appointment time. I am sure me turning up 2-3 hours after my appointment would not be acceptable so why would it be assumed that I will accept this kind of delay. Perhaps ringing and cancelling some appointments would be better.