"they lost my blood results"

Anything else?

Im being tested for pcos and had to have 3 blood tests done a couple of weeks apart. I went for my results and was left an hour for them too get my files from the ward I was on and they sent the files part 2 when they needed part 1 and had to wait another half an hour for them to bring the other files I saw the dr hour and half later to find out they can't find my blood results and have to do them again how can you lose someones blood tests its stupid.