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About: West Middlesex University Hospital

Anything else?

It has been 2 months 1 week since i tore the ligaments in my knee ....

First night, Doctor tells me i will be walking the next day, not even a painkiller prescription, as if i was making the pain up.

A week later i see my GP as knee swelling will not go down. a Month later a physio finally see's me, a student. His advice, get off the crutches and walk on the bad knee.

A month after that, I have the MRI scan, the physio takes a glance at the results (of which I still have not received) and advises me to get back on 2 crutches - Thanks buddy, I've made my condition a lot worse now and am waiting for help.

Physio department says I have been referred to Ortho, whilst the Ortho claim they do not have any files for me.

So what happens next? ..... your guess is as good as mine. I sit here 2 months after being injured without a clue as to what treatment i need, what surgery i may require. My guess, my knee is a lot worse because I was taken to West Mid the night i tore my knee.

I pay taxes, I work on a bad knee, I sleep 3 hours a night due to the pain. Terrible service.

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Response from West Middlesex University Hospital

Dear Parmvir, thank you for your feedback. We have attempted to investigate this, but with limited details we have not been able to do so as thoroughly as we would wish. Some of the services you mention accessing may be provided by one of our healthcare partners, and not us, which makes it harder for us to investigate. However we would like the opportunity to do so and would appreciate if you could get in touch via our Patient Advice and Liaison Service (PALS) - 020 8321 6261 / pals.service@wmuh.nhs.uk