"insensitive treatment of a pregnant lady in need"

About: Hereford County Hospital

Anything else?

Having visited A and E last week I felt compelled to write a review about the awful treatment I received. Being 26 weeks pregnant and having fallen over I was expecting the hospital to treat both my swollen ankle and to check my baby over. The doctor on duty refused to check my baby and even went as far as implying I was a time waster for suggesting he do so. we were spoken to in such a vile manner that left me shaken and very distressed. Finally, having been to complain we were sent to the maternity unit where the midwives were lovely and caring, but understaffed with no doctors to be seen. The staff handover in the afternoon also meant that we were forgotten about and left in a cubicle alone with no idea of what was going on for over 6 hours. 10 hours in pain and distressed in a hospital, with no idea what was happening meant I left without having seen another doctor. Does not fill me with confidence for the birth :-S

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Response from Joanna Jackson, Patient Advice Liaison officer, Wye Valley NHS Trust

On behalf of the Wye Valley Trust we thank you for your comments. In order for us to look into your concerns please would you contact the Patient Experience Team on 01432 372986.

We look forward to hearing from you

Patient Experience Team

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Response from Hereford County Hospital

On behalf of the Wye Valley NHS Trust we thank you for your comments and we will forward them on to the departments concerned in order to share with their staff. Patient Experience Team

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