"Great in parts; others disappointing"

Anything else?

The pre-op for my double hernia was fine, although I did have to go through the whole process twice when I said I preferred the keyhole and patch-from-the-inside method. Treatment on the day was fine. My complaint is that for recovery I was parked in an area in the Burton clinis where there seemed very little concern for my status. I was eventually offered a cup of tea and a cheese sandwich. The sandwich was of very poor bread which stuck to the inside of the mouth and was near impossible to eat; what a shame. Attempts to attract attention to get a refill on the tea were ignored. I felt regarded as an inconvenience, to be got rid off at the earliest opportunity.