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My journey of care

Posted By Healthy

"My journey of care"

About: Scottish Ambulance Service University Hospital Hairmyres / Emergency Department

(as the patient),

I was at home and experienced a full panic attack. Unsure what was going on I dialled 999 and the ambulance crew were very reassuring and calming. However as my blood pressure was elevated I was taken to A&E at Hairmyres Hospital. The staff could not have been more professional, caring and efficient, they reassured me, checked bloods, ECG, pulse and blood pressure.

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Responses

Response from Sharon Hammell, Head of Corporate Affairs and Engagement, Scottish Ambulance Service 11 years ago
Sharon Hammell
Head of Corporate Affairs and Engagement,
Scottish Ambulance Service

I am responsible for the development and implementation of the Scottish Ambulance Service's communications strategy: this includes staff communications as well as external audiences, including PFPI and media management.

Submitted on 21/03/2013 at 17:34
Published on Care Opinion at 21:12

Dear Healthy

thank you for sharing your care experience from the Scottish Ambulance Service when you suffered a panic attack. That must have been very distressing for you.

I hope you are feeling much better.

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