"Pain medication Liverpool dental hospital"

About: Royal Liverpool University Dental Hospital

Anything else?

My son who is now 37 mental health issues attended to have extraction of 24 teeth hospital was fine until it came to pain control he was sent home with paracetamol and little else he was traumatised by the pain they say they are not licenced to give something stronger on approaching go he says he's not insured for post dental pain relief so my so suffered considerable pain for months because dental hospital admits their protocol doesn't allow them to issue strong pain killing meds and the go isn't insured for any dental treatment pain relief my son has schizophrenia doesnt communicate well so are you telling me people have to suffer this kind if pain and no one will take any kind of responsibility I expect no reply and no suitable outcome just need to say this the staff themselves were brilliant but is this the way to treat people who have mental health issues. I think not

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Response from Royal Liverpool University Dental Hospital

Thank you for your comment. We are sorry to hear that your son didn’t have a good experience with us. We have passed on your comment to the Dental Hospital, who will share it with staff and look into this. We would like to find out more from you so we can investigate your concerns properly. If you would like to contact the Customer Relations Team, they will be able to help. You can contact them by phoning 0151 706 4903/2265, via complaints@rlbuht.nhs.uk or typetalk 18001 0151 706 4903/2265.

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